Make an order and our courier will deliver it to the address provided
In time
Specify the time in which You want to order and we will deliver it exactly in time (order must be placed no less than 2.5 hours before the desired time of receipt)
Pickup
Get the order in the selected noodle shop at a convenient time for you (order can be issued not less than 30 minutes to obtain). Minimum order amount is not limited.
payment
付款
We accept cash rubles and Bank cards. If you need change, we ask that you notify our operator
Refund
退
The buyer must make an application for refund, which must include:
Name, series and number of passport, date of issue of the passport;
Along with the application to prepare photocopies of the main pages of the passport of the buyer and to print a receipt of payment, if paying by credit card.
The above documents should be submitted to the nearest restaurant, the Wokker.
The refund will be processed within 10 working days from the date of application.
For all questions regarding online payment please call:
You can select one of the following methods of payment of your order:
CASH OR CARD BY COURIER (ONLY FOR MOSCOW AND THE MOSCOW REGION)
You can pay upon receipt. Please specify when negotiating delivery if you need to surrender.
If you wish to pay your order on delivery Visa or MasterCard through a mobile terminal, let us know at the time of delivery confirmation.
When paying in the currency of the goods, the conversion takes place at the Central Bank rate.
BANK CARDS
Payment is made through "Bank-Tinkoff" payment system. Your data is protected by SSL encryption systems and VerifiedbyVisa and MasterCardSecure.
Your payment data is provided to us is encrypted and protected by the Law "On Personal Data".
AS CREDIT CARDS
We accept Visa and MasterCard payment systems.
PAYMENT CARD WHEN YOU REGISTER ORDER
After placing your order you will be redirected to a secure site "Tinkoff Bank" payment system where you can pay for your order immediately. You will receive confirmation of payment to the specified when ordering e-mail address.
FREQUENTLY ASKED QUESTIONS PAYMENT CARD
1. It is impossible to pay with credit cards: payment is not passed.
Make sure that you pay the purchase VISA or MasterCard credit card and enter the required data correctly.
When you enter data, do not cover the payment gateway page to a confirmation or error messages. Wait for a response from the gateway.
Make sure that the card is configured to make payments on the Internet (3DS-supported authentication or other security settings that are defined by your bank). Contact your bank to configure.
Make sure that your credit limit fees on the map for a day and enough money is not exceeded.
Make sure that there is no limit on withdrawals through the Internet gateway on your map. Check whether there is a limit and to remove it at the time of payment, it is possible to support service of your bank.
If you've followed these steps, but the payment fails, please contact us through the form "Ask a question" we will help you solve the problem.
2. The order has been canceled and the money is not returned to the card
In case of cancellation of unconfirmed reservation money will be refunded to the card with which payment was made within 10 days. If within that time the money is not returned to the account, send us an e-mail message with the subject hello@b-duck.co "Return", with an indication of the last 4 digits of the card number and description of the problem. We will help you.
3. Money is deducted from the card 2 times
In rare cases, some issuing banks for technical reasons not directly correlate with the amount written off previously blocked funds, confirming the possibility of payment.
Blocked funds will not be debited from your card. We will send a letter to the bank corresponding to the purpose to unlock previously authorized funds.
Payments security
Payment is made through "Bank-Tinkoff" payment system.
Your data is protected by SSL encryption system, as well as additional authorization VerifiedbyVisa and MasterCardSecure.
Your payment information is protected by the Law "On Personal Data".
OUR DETALIS
LTD "BDC" Current account 40702810210000039074 JSC Bank "Tinkoff Bank" Corr. Bank account 30101810145250000974 INN 7710140679 BIK 044525974 Legal address 117630, Moscow, Highway Starokaluzhskoe, d. 62, of. room 379-1
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